Brand Overview

Royal Planet Casino is an online gaming platform that offers a wide range of games, exciting promotions, and reliable services to its users worldwide. Launched in 2019, this casino has quickly gained popularity among players due to its user-friendly interface, vast game selection, and efficient customer support team.

The site’s design reflects a futuristic theme, with an intuitive layout that makes it easy for new users to navigate the various sections of the platform. The logo features a stylized letter ‘R’ made up of planets, hinting at the idea of royal-planet.co.uk/ intergalactic travel, which is fitting given the casino’s name and global reach.

Registration Process

To get started with Royal Planet Casino, players need to create an account by registering on their website or mobile app. The registration process involves providing basic information such as username, password, email address, and contact number. Users are also asked about their preferred language, currency, and other details specific to their region.

During the registration process, users are prompted to agree with the casino’s terms and conditions, including its privacy policy. This ensures that all players understand how their data is being collected and used by the site.

Once registered, users can log in using their username and password or mobile phone number (if opted for a one-click login option).

Account Features

Royal Planet Casino offers several features to enhance the user experience:

• Multiple Account Types : The platform allows players to open multiple accounts with different identities. However, this is subject to approval by the casino’s customer support team.
• Secure Login Options : Besides username and password combinations or mobile phone number-based logins, users can also enable Google two-factor authentication for an additional layer of security.
• Forgot Password Recovery : A simple “forgot password” recovery feature allows players to reset their passwords without requiring assistance from the customer support team.

Bonuses

Royal Planet Casino offers various types of bonuses and promotions that cater to different user preferences:

• Welcome Bonus : New users are eligible for a 100% match deposit bonus up to €500 on their first deposit.
• Daily Bonuses : Users can earn a range of daily bonuses, including free spins, cashback rewards, and exclusive match deposits, based on their loyalty level or specific games played.
• Tournaments and Leaderboards : Players can participate in tournaments with massive prize pools by competing against other users. A leaderboard system displays the top-ranking players throughout various categories.

Payments and Withdrawals

Royal Planet Casino supports multiple payment options for depositing funds into player accounts:

• Credit/Debit Cards : Supported cards include Visa, Mastercard, Maestro, American Express, Discover, JCB, Diners Club, InstaDebit, etc.
• E-Wallets and Bank Transfer Services : Players can also use e-wallet services like Skrill, Neteller, PayPal, WebMoney, Entropay, Sofort Banking, Moneta.ru, Qiwi Wallet, etc., for depositing funds into their accounts. Additionally, the site allows users to make direct bank transfers.
• Withdrawal Options : Players can withdraw winnings via e-wallet services or by choosing from a variety of payment methods such as Visa, Mastercard, Maestro, Bank Transfer (various banks worldwide), and others depending on user settings.

Game Categories

Royal Planet Casino features an impressive library with games across various categories:

1. Slot Machines : Choose from classic slots to the latest video slots developed by popular software providers like NetEnt, Microgaming, Playtech, Quickspin, and Yggdrasil.
2. Table Games : A diverse collection of roulette, blackjack (classic and European), baccarat, craps, sic bo, Caribbean stud poker, Casino Hold’em, Three Card Poker, Texas Hold’em, Red Dog, Punto Banco, American Roulette, etc., is available from developers like Microgaming, Evolution Gaming, NetEnt, Pragmatic Play Live, XproGaming.
3. Live Dealers : Experience the thrill of playing live with professional croupiers using high-definition video streaming services provided by NetEnt Live, Evolution Gaming, and Ezugi.

Software Providers

The games featured at Royal Planet Casino are powered by some renowned software developers in the gaming industry:

• Microgaming: Known for developing a wide range of slots, progressive jackpots (Mega Moolah), and table games.
• NetEnt: A provider of high-quality slot machines with unique features, video poker variations, classic arcade-style fruit machines, and exclusive live casino tables featuring various games such as Baccarat, Roulette, Blackjack, Live Poker Showdown, etc.
• Playtech: A developer that has provided a broad range of slots including progressive jackpots, alongside card-based table games (Roulette), multi-player options for major tournaments, Sic Bo and other unique games not commonly found at many platforms.

Mobile Version

Royal Planet Casino offers its players the convenience to access their accounts using mobile devices:

• Native Apps : The casino offers separate downloadable applications compatible with Android and iOS operating systems.
• Web App : Players can also use a web-based version by logging in through any modern mobile browser (no need for additional installations).

Security and License

To ensure secure transactions and protect user information, Royal Planet Casino has implemented cutting-edge security protocols:

1. Secure Sockets Layer (SSL) Encryption : All data exchanged between the player’s device and the website is encrypted by using an SSL protocol to prevent unauthorized access.
2. Data Protection Act Compliance : The site adheres to all legal requirements under various jurisdictions ensuring user confidentiality.

Regarding licenses, Royal Planet Casino has obtained necessary approvals from regulatory authorities worldwide, specifically holding a valid license in Malta (license number MGA/B2C/370/2016) and the United Kingdom (UKGC: Remote Operating License Number 000-044489-N-102716-006).

Customer Support

Players can get assistance with their queries or issues through:

• Email : Users can submit a ticket to customer support by filling in an online form on the website.
• Phone Numbers : Dedicated lines for different countries, covering multiple languages like English (UK), Deutsch, Español, Français, Italiano, Portuguese, Polski, Russian, and Chinese.

Customer Support is available 24 hours a day and operates over various communication channels:

• Live Chat
• Email

User Experience

When exploring the casino, users can expect an intuitive interface with minimal navigation steps between sections. The website features colorful graphics but keeps an uncluttered look to prevent overwhelming users.

On mobile devices, performance is satisfactory for players using current-generation handsets and tablets:

1. Fast Loading Times

The web app responds quickly, as the server-side caching algorithms ensure smooth transitions between different pages without any delay or buffering issues.

2. Responsive Design: The site’s design scales seamlessly on smaller screens to prevent zooming in or out requirements.